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Privacy Policy

Last Updated: January 27, 2026

At Monty, we are committed to protecting your privacy and handling your data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

  • Account Information: Name, email address, company name, job title, and contact details when you register for an account
  • Profile Data: Preferences, settings, and customization choices
  • Communications: Information you provide when you contact us, request support, or communicate with our team
  • Payment Information: Billing details, payment method information (processed securely through third-party payment processors)
  • Feedback and Responses: Survey responses, feedback forms, and any other information you choose to provide

1.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information:

  • Usage Data: Information about how you interact with our Services
  • Device Information: IP address, browser type and version, operating system, device identifiers
  • Log Data: Server logs, access times, error reports, performance metrics
  • Location Data: General geographic location derived from IP address
  • Cookies: We use cookies, web beacons, pixels, and similar tracking technologies

1.3 Information from Third-Party Sources

We may receive information about you from:

  • Third-party services you choose to connect with our platform
  • Business partners and affiliates
  • Authentication services (e.g., single sign-on providers)
  • Payment processors and financial institutions

2. How We Use Your Information

2.1 Service Provision and Improvement

  • Provide, operate, maintain, and improve our Services
  • Process transactions and fulfill your requests
  • Develop new features, products, and services
  • Personalize your experience and provide customized content

2.2 Communication

  • Send transactional messages (account notifications, service updates, security alerts)
  • Respond to your inquiries and provide customer support
  • Provide technical support and troubleshooting assistance

2.3 Security and Fraud Prevention

  • Detect, prevent, and address security vulnerabilities and fraudulent activity
  • Verify identity and authenticate users
  • Ensure platform integrity and safety

3. How We Share Your Information

We respect your privacy and only share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who perform services on our behalf, including cloud hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information.

3.2 Legal Requirements

We may disclose your information when required or permitted by law to comply with legal obligations, respond to lawful requests, or protect our rights and safety.

3.3 With Your Consent

We may share your information with third parties when you explicitly consent or direct us to do so.

4. Data Security

We implement comprehensive security measures:

  • Industry-standard encryption for data in transit (TLS 1.3+) and at rest (AES-256)
  • Secure key management systems with regular rotation
  • Strict access controls based on least-privilege principle
  • Regular security audits and penetration testing
  • Employee background checks and security training

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Portability: Request access to and obtain a copy of your information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from promotional emails and disable cookies
  • Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us at team@usemonty.com.

6. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and other legally approved transfer mechanisms.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at team@usemonty.com.